At CMDHB, because each patient feels like a member of our family or whaanau, we have to ensure the care we provide is as good as that which we would provide a family member. It’s about quality - as an organisation, as a team level and as an individual. By harmonising our skills, our commitment, our ambition and our resources, patients will be looked after in the ‘right way, at the right time by the right person’.

Geraint Martin
Chief Executive, CMDHB

We recognise that our people are pivotal in providing high quality care and health leadership, which is why we are committed to investing in our teams, to offering competitive remuneration and benefits, and to assisting with relocation costs where necessary.

With work/life balance being so important, we are please to offer flexible rostering and employment options, as well as an onsite crèche.

We believe that giving our staff access to ongoing high quality education and support for professional development is critical, and we strongly encourage membership of relevant chosen professional bodies.

Our graduate programmes are highly sought, we are the only DHB in the Auckland region to offer the Government’s voluntary bonding scheme, and we’re committed to providing careers pathways for our staff.

Our vision and values

We believe in looking at the bigger picture when caring for our community.

Our vision is to work in partnership with our communities to improve the health status of all, with particular emphasis on Maaori and Pacific peoples and other communities with health disparities. We deliver on this vision by leading the development of an improved system of healthcare that is more accessible and better integrated.

Values

Care and Respect: Treating people with respect and dignity, valuing individual and cultural differences and diversity.

Partnership: Working alongside and encouraging others in health and related sectors to ensure a common focus on, and strategies for achieving health gain and independence for our population

Professionalism: We will act with integrity and embrace the highest ethical standards

Teamwork: Achieving success by working together and valuing each others skills and contributions.

Innovation: Constantly seeking and striving for new ideas and solutions

Responsibility: Using and developing our capabilities to achieve outstanding results and taking accountability for our individual and collective actions.

Our Community

Our extended community is made up of the southern region of Auckland including the large urban centre of Manukau City - New Zealand’s fastest growing city, and the more rural regions of Papakura and Franklin Districts. Overall, we look after more than 10% of the country’s population.

Current predictions show that in the next 15 years our population will grow by 170,000, taking the total population we serve to approximately 634,700.

With around 165 different ethnic groups living in the district, and being home to the largest Maaori and Pacific communities in New Zealand, Counties Manukau is culturally diverse.

The diversity of the population we serve makes for some unique medical challenges, making this one of the best training grounds for medical procedures and cultural practices alike. If you want to be somewhere that meets the challenge of working in a multi-cultural community and workplace, then CMDHB is where you should be!

Our Reputation

CMDHB has long been known for innovation and always striving to achieve the services we deliver to our population. We have a focus on workforce development, organisational innovation, learning and practice.

Awards, Achievements, Areas of Excellence

CMDHB works hard to deliver accessible, safe and high quality health and disability services to the people of Counties Manukau. The success of CMDHB is thanks to everyone: staff, volunteers, our Board and Committee members, our partners in the sector and in the community - who have contributed to our exciting achievements of the past year. Success is only ever a team game and we continue to look forward to the challenges and opportunities to come.

Highlights over 2009-2010

2010 Tindall Foundation grant

CMDHB was awarded over $1 million in January 20101 by the Tindall Foundation to fund a workforce development project aimed at growing Pacific and Maaori workforce within its borders.

2010 National Physicians Assistants Pilot Programme

CMDHB with funding from the Ministry of Health is taking the lead in a regional pilot that will trial a new type of health worker called a Physician Assistant (PA). The pilot, which is a joint initiative between the Ministry of Health’s new Health Workforce New Zealand, the four Northern DHBs and the University of Auckland is a first for New Zealand and if successful could see PAs working within other DHBs throughout the country.

2010 Archives NZ Audit Pilot

CMDHB have an active and committed role in the regional Knowledge Management Framework, and are to be the pilot for the Archives NZ audits amongst all National DHBs commencing 2010.

2010/2009 6 Hours can be Ours Campaign

Implementation and sustained success of the 6 Hours can be Ours Campaign. Middlemore Hospital recently made headlines when the Emergency Department was the first in the country to achieve the Government Health Target of having 95% of patients admitted, discharged or transferred within six hours. Patients get the best care when they are in the right place. Moving them from EC within 6 hours leads to better outcomes and improves the quality of their care.

2001/2009 Hand Hygiene campaign at Middlemore Hospital December

The successful Middlemore hand hygiene programme is being rolled out across the organisation. The goal is to have all health care workers clean their hands before and after all patient contact to ensure a safe environment with reduced healthcare acquired infections.

2009 Opening of the new state-of-the-art Renal Centre at Manukau Super Clinic

Counties Manukau DHB has spearheaded some of the most innovative and efficient approaches to managing the growth in demand for dialysis in New Zealand with the needs of patients in mind. The CMDHB region already services a quarter of all the dialysis patients in New Zealand and also has the fastest growing home dialysis programme in the country.

2009 Outstanding performance of our Surgical Services in exceeding our elective contract volumes

We have seen a great performance from the Surgical Services team with elective surgery volumes being 9% above the same volumes for the previous year, at the same time as the acute volumes ran at 6%. Whilst this has been a considerable pressure on our hospital services, it has meant that an additional 3,706 patients received an elective procedure in 2008/09 compared to the previous year.

2009 Toward 20/20 Project

We remain on target to accommodate our rapid population growth by 2020 through our extensive building programme and the opening and refurbishment of more than 10 healthcare facilities during 2009

2009 The implementation of Whai Manaaki (More Time, Better Care)

The Whai Manaaki programme has successfully improved work processes and environments freeing staff time for better patient care and enhanced patient safety

2009 Drug Dispensing Pyxis Machines Pilot

The pilot implementation of the drug dispensing Pyxis machines to reduce medication errors has shown that the impact of focusing on patient safety has also generated savings in our pharmaceutical costs.

Other highlights include the work we have been doing with our primary care partners and local community stakeholders to identify areas of focus required to further reduce the health inequality gap within the District; this work has served us very well and will provide a sound platform for planning and implementing the next phase of primary sector development.